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In order to make sure our transactions with supplier companies are based on mutual understanding and trust, we open our doors to companies across a wide spectrum both in Japan and abroad. And in addition to maintaining principles including faith, fairness, equity, and equal opportunity, our procurement activities comply with the law and social norms.
To actualize these goals, we have set as follows the philosophies in our conduct guide, the "Duskin Code of Conduct".
FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | |
---|---|---|---|---|---|
Number of suppliers | 603 companies | 448 companies | 449 companies | 454 companies | 454 companies |
Amount spent | 49,850 million yen | 48,004 million yen | 50,105 million yen | 57,337 million yen | 62,882 million yen |
When starting transactions with a supplier, we set requisite conditions including the agreement with Duskin management philosophy, possession of a management creed, maintaining a quality control and assurance system, compliance with laws for issues such as the environment, waste, recycling, labor practices, and labor safety hygiene, and active involvement in environmental and societal issues.
In order to strengthen partnerships with our supplier companies, we believe it is important for them to understand the Duskin way of thinking. As part of this endeavor, Duskin holds a Supplier Study Session every year to share information on quality policies, compliance-related actions, and business plans for that fiscal year (development, sales promotion, and purchasing / distribution plans).
Additionally, we also receive information as needed from supplier companies regarding issues including industry trends, and market trends, as well as environmental and societal issues from an ESG and SDGs perspective.
Participating company | FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 |
---|---|---|---|---|---|
Direct Selling Group (number of companies) |
Voluntarily suspended due to COVID-19 pandemic | 169 companies | 196 companies | 203 companies | 198 companies |
Mister Donut Business Headquarters (number of companies) |
Voluntarily suspended due to COVID-19 pandemic |
75 companies | 71 companies |
When selecting new suppliers, we always select companies that have completed prescribed procedures in accordance with regulations, with the prerequisite of fair, equitable, and free competition.
We ask new supplier candidates to prepare a self-assessment in advance to increase transparency and acceptability. Simultaneously, in addition to conducting external credit checks, Duskin representatives visit the candidate companies and perform an internal evaluation based on our own independent "Supplier Evaluation Chart".
This "Supplier Evaluation Chart" also checks candidate companies' ISO certification status, waste management status, efforts to reduce energy use, human rights, labor practices, and work environment.
Also, after transactions begin, we conduct regular audits based on the "Supplier Management Manual" to ensure quality and a stable supply of products, and we also work to reduce management risk by doing business with multiple companies for major commercial products.
If a Duskin product manufacturer suffers damage from a natural disaster or other causes and product supply temporarily stops, this will cause inconvenience to the customer as well. Therein, we take proactive measures for the core products of the Dust Control Business and the Food Business, which are particularly influential.
For plants of food product manufacturing subcontractors, we implement an initial audit before new transactions, audits at the time of manufacturing, and periodic audits in our quest for constant improvement. In our audits, food product plant specialist representatives evaluate the plant based on checkpoints that cover a wide range of areas, including plant facility and process management and sanitation and production management. Furthermore, periodic audits are conducted by ranking each plant according to audit evaluation points, etc., and are conducted according to rank.
FY 2019 | FY 2020 | FY 2021 | FY 2022 | FY 2023 | |
---|---|---|---|---|---|
New audits | 14 plants | 3 plants | 11 plants | 6 plants | 0 plants |
(New foreign plants) | 2 plants | No audits | No audits | No audits | No audits |
Periodic audits | 38 plants | 24 plants | 18 plants | 36 plants | 35 plants |
In addition to complying with the Duskin Code of Conduct (Compliance), we also work together with our suppliers to promote procurement activities that fulfill social responsibilities in areas including human rights, labor, and global environment conservation, and contribute to the actualization of a sustainable society.
FY 2023 | |
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Human rights, labor problems, etc. | No instances where serious human rights violations or noncompliance were found. (0 instances in FY 2021, 0 instances in FY 2022, and 0 instances in FY 2023) |
Notification and consultation desk for supplier companies | 0 usages of "Duskin Purchasing Clean Line" |
Number of independent contractor deaths related to work | No instances. (0 instances in FY 2021, 0 instances in FY 2022, and 0 instances in FY 2023) |
Concerning palm oil extracted from the palm tree fruit, there is worldwide concern that the development of agricultural land for the trees will have a negative impact, including the destruction of tropical rainforests. So, when using these kinds of raw materials, we work together with supplier companies that we share partnerships with to construct appropriate procurement systems.
Together with trading companies and manufacturers, we regularly conduct onsite inspections of the Johor, Malaysia palm tree orchard and palm oil extraction plant and perform periodic audits of local oil manufacturing plant facilities.
In addition to attaining certification for the three international standards of the ISO9001 quality management system, ISO22000 food safety management system, and ISO14001 environment management system, this plant has also attained certification by HACCP, an international standard for food product hygiene management systems. Additionally, we implement thorough hygiene management by conducting Five S (Sort, Set in order, Shine, Standardize, and Sustain) activities and safety and hygiene training sessions monthly. Furthermore, regarding plant wastewater, we consider the surrounding environment through initiatives including self-inspections based on criteria we have set that are stricter than governmental standards and inspection-related data saving.
Palm oil must be pressed within 24 hours of harvesting the palms on the orchard or the quality will deteriorate. Because of this, extraction plant facilities for donut oil suppliers of Mister Donut are located within 48 kilometers of an orchard. The orchard and extraction plant facilities also implement 5S activity initiatives. In addition, sewage discharged from orchards and extraction plant facilities is treated by microorganisms in settling ponds, and the gases produced during the process are accumulated in an onsite plant to be reused as fuel.