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Message from the President

Advancing Together Toward a Bright Future

Hiroyuki Okubo

Building Connections with a Future-oriented Society

I would like to begin by sincerely thanking you for your continued support.

Held under the theme "Designing Future Society for Our Lives," Expo 2025 Osaka, Kansai, Japan featured exhibits in diverse fields, such as environment, healthcare and technology. Attracting over 25 million visitors from Japan and abroad, the event captured widespread attention.

Our company was honored to contribute to creating a pleasant environment at the Expo venue by providing services such as cleaning and hygiene management. We believe that being entrusted with such a significant international event is a testament to the credibility the Duskin brand has earned, which we have built together with our franchisees for more than 60 years in the fields of cleaning and hygiene.

Cleaning is not merely about visible beauty — it is a form of hospitality that brings comfort and peace of mind. The products and services we provide are recognized in international markets too, and we take great pride in being able to deliver such value. We will continue to apply the experience and insights gained through this opportunity to our future management practices, while remaining committed to supporting and enriching people's lives.

Initiatives Under Our Medium-Term Business Plan 2028

Starting from the fiscal year ending March 31, 2026, we launched our Medium-Term Business Plan 2028 as the first step toward realizing our long-term business policy Do-Connect. Guided by our four strategic themes — Explore new businesses, Expand to related businesses, Excel in our existing businesses and Solidify our business base — we will work to fulfill our purpose of "Building a happy and fulfilling future while staying attuned to people and society." Through these efforts, we commit to our core principle of unifying business and morals to enhance our corporate value both socially and economically.

In creating new businesses, we recognize the rapid changes in our social environment and intend to actively leverage not only internal expertise but also diverse external resources and partnerships more than ever before.

In July 2025, we entered into a capital and business alliance agreement with Nosh Inc., the operator of the frozen meal delivery service "nosh." By leveraging our long-standing expertise in door-to-door sales and Nosh's know-how in the frozen meal delivery sector, we aim to create new value and provide services that enrich and support people's daily lives.

The environment surrounding our company is becoming increasingly complex, driven by diversifying consumer needs, accelerated digitalization, and a heightened awareness of sustainability. As we stay attuned to these evolving trends and changes, we will keep moving forward flexibly yet steadily toward a brighter future.

Duskin aims to remain a company indispensable to society, with all officers and employees working as one. We kindly ask our shareholders for their continued support and encouragement.

December 2025
Hiroyuki Okubo
Representative Director,
President and CEO