| Expand products and services in the hygiene domain |
- ●Broaden the lineup of disinfection, antibacterial and antiviral products and services
- ●Develop hygiene products and services in the new business domains: air purification and no contact
- ●Make mops, mats and other core products antibacterial and antiviral
- ●Provide hygiene service package solutions with infection control options added
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Economic value |
- ●Share of hygiene-related sales in total sales: 55%
|
| Expand Care Service and Senior Care Businesses with franchise recruitment |
- ●Open new company-owned offices based on the urban franchise package (Care Service)
- ●Recruit more franchisees (Care Service and Senior Care)
|
- ●Newly opened locations in Care Service Businesses: 206 (End of FY2020 2,699 locations)
- ●Newly opened locations in Senior Care Businesses: 84 (End of FY2020 256 locations)
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| Adapt shops and shop operations to new lifestyles |
- ●Encourage shops to offer delivery service
- ●Make online ordering available
|
- ●Delivery service available at 635 shops
- ●Sales from online ordering service: 8%
|
| Co-exist and co-prosper with communities |
- ●Offer on-site lessons to help children learn the importance of cleaning
- ●Work with local governments in such areas as infection control, hygiene management, child and elderly welfare and promotion of local specialties
|
Social value |
- ●500 on-site lessons per year; seminars for schoolteachers at 25 sites per year
- ●Conclusion of a comprehensive partnership agreement with Osaka Prefecture
|
| Provide safe, reliable and sustainable products and services |
- ●Ensure the implementation of the quality assurance system
- ●Diversify procurement sources and consider alternative materials to ensure stable procurement
|
- ●Rate of periodic inspections at contracted food processing plants: 100%
- ●Continuity plans were complete for 60 products at the Direct Selling Group.
|
| Promote diversity and inclusion |
- ●Establish a third action plan under the Act on Promotion of Women's Participation and Advancement in the Workplace
- ●Hire more people with disabilities
- ●Hire workers from abroad under the government-sponsored household worker hiring program
|
- ●Set the target rate of female employees in managerial positions in a third action plan (FY2022-FY2025)
- ●Obtain "Eruboshi" certification under the government program to recognize companies committed to woman empowerment
- ●Employment ratio of people with disabilities: 3% or higher
- ●Hire staff from abroad: 45 members
|
| Support employees' growth and career development |
- ●Set clear objectives for group training and e-learning and establish and enhance well-coordinated training systems
|
- ●Hours of training per person per year: 15 hours or more
- ●Rate of respondents feeling fulfilled in their career in employee surveys: 80% or higher in all generations
|
| Promote work-style reform and health-focused management |
- ●Encourage diverse work styles and adjust annual working hours to adequate levels
- ●Make the entire Duskin Group certified as a Health & Productivity Management Organization
|
- ●Total annual hours worked per employee: 1,800 hours or less
- ●Rate of teleworking among eligible employees: 40%
- ●Affiliates certified as Health & Productivity Management Organizations: 27
|
| Contribute to the creation of a recycling-oriented society |
- ●Maintain the rate of reused mops and mats (plants)
- ●Reduce food loss and recycle food waste
- ●Implement the 3Rs (reduce, reuse, recycle) for plastics; switch to renewable materials
|
Environmental value |
- ●Maintain a rate of reused mops and mats: 97%
- ●Rate of recycling food waste: 60%
- Year 2030 targets
- ●Reduce food loss by half from the FY2000 level
- ●Rate of recycling containers and packaging: 60%
- ●Reduce fossil-based plastic waste by 25% from the FY2020 level
|
| Address climate change |
- ●Encourage introduction of certified low-emission automobiles
- ●Use more renewable energy in addition to meeting the CO2 emission reduction targets
- ●Identify climate change risks and opportunities; disclose financial impact
|
- ●Register brand-new 3,760 certified low-emission automobiles ( End of FY2020 4,163 cars)
- Year 2030 targets
- ●Reduce CO2 emissions by 46% from the FY2013 level at Duskin Group locations
- ●Share of renewable energy in total energy use: 50%
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