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CSV Activities and KPIs

Sustainable Development of Society

Sustainable Development of Society

Focused CSV
areas
Policy Activities KPIs
Co-creation of
Value in the
Franchise Chain
Provide solutions to contribute to sustainable development of local communities while meeting diversifying needs in an aging society along with changes in work and life styles Expansion in the Care Service Businesses (franchise recruitment) Franchised units
Expansion in the Senior Care Businesses (franchise recruitment) Franchised units
Prevention of secondhand smoke Shops with all seats non-smoking or with an isolated smoking booth
Manufacturing and renting custom-made mats to prevent special fraud Prefectures where the mats are placed
Support for school education on cleaning through Sow the Seeds of Cleanliness Classroom on-site lessons Participating schools
Building
Responsible
Supply Chain
Management
Ensure safety and reliability and increase sustainability in a disaster or an accident Making a list of plants to inspect and reinforcing the management framework for product safety and quality assurance Rate of periodic inspections at contracted food processing plants
Supply chain continuity plans to deliver fast recovery in emergencies including natural disasters (purchasing from multiple suppliers, substitution with similar or alternative products) Products for which continuity plans were created
Eco-Friendliness

Eco-Friendliness

Focused CSV
areas
Policy Activities KPIs
Contributing to the Creation of a Recycling-Oriented Society Build Duskin's recycling-oriented model 4Rs (reduce, reuse, recycle and repair*) to optimize resource use
* Duskin defines "Repair" as long-term use through repeated repair of an item.
Maintaining the rate of reused mops and mats Rate of female employees in managerial positions (non-consolidated)
Reducing and recycling food waste (into animal feed and biogas) Rate of food waste recycling
Addressing issues to eliminate disposable plastic straws
Addressing Climate Change Optimize traveling, transportation and energy use in the whole value chain Reduction of CO2 emissions, one of the causes of global warming CO2 emissions
Replacement of sales vehicles with eco-friendly low-emission vehicles with a start-stop feature Introduced low-emission vehicles with automatic brakes and a start-stop feature
Effective use of energy resources and cost reduction Energy consumption (energy intensity)
Human Resource Development

Human Resource Development

Focused CSV
areas
Policy Activities KPIs
Creating a Diverse and Inclusive Workforce Create new value and excellence by effectively responding to the changing business environment and diversifying consumer needs Retaining diverse staff and providing greater opportunities for all Rate of female employees in managerial positions (non-consolidated)
Rate of employees with disabilities
Annual training hours per employee
Expansion of the Project to Accept Foreigners Conducting Housekeeping Services Non-Japanese staff members
Improvement in productivity and health-focused management Annual hours worked per employee
Rate of employees who participated in annual health checkups

Click here for details CSV Activities and KPIs [PDF: 76KB]